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Account Verification

To verify your account and begin your ResMed mask subscription, we will need to conduct a credit check. This is a standard process to ensure that you are able to make payments on your subscription in a timely manner.

By clicking "Complete" you agree to the ResMed’s Privacy Statement

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Shipping Options

We know how important your sleep therapy is and it is essential to have the equipment you want, when you need it. As soon as we receive your order, we will start processing it straight away. Orders are shipped usually within 24 hours of receipt. Paid Express orders and backorders are treated with priority.

We use Australia Post to ship to all states across Australia.

Delivery Options Cost

Standard Shipping

7 business days from day of dispatch*

 Free

Express Shipping

2-5 business days from day of dispatch*

 $10^

  *Express shipping is currently unavailable online. Please reach out to our live chat for express shipping options.

 

Christmas Cut-off Dates

Standard - NSW: 22 Dec | VIC/ACT/QLD/SA/TAS: 19 Dec | WA: 18 Dec | NT: 16 Dec

Express – Most states: 23 Dec | WA/NT/TAS: 22 Dec

 

Shipping FAQs

How much does delivery cost?

  • Regular Mail - FREE - available for all deliveries - (using AusPost Parcel Post system)
  • Express Post - $10.00 - available for all deliveries - (using AusPost ExpressPost system)

How can I track my order?

  • All AusPost parcels have a tracking number, provided by email to you when shipped.
  • Overseas parcels do not usually have a tracking component available.

Can my order be delivered to a locker or post office?

  • These options are available through Australia Post.
    You will need an Australia Post MyPost account for this. Please click here to set this up

Will I have to sign for my delivery?

  • Other than lockers, or where you accept the risk of any loss, you will almost always need to sign.

What if I am not home when my order arrives?

  • The delivery driver will leave a note for you to pick it up at your local post office. Click here for details

How do I change my delivery address?

  • We process and pack your order as fast as possible.
  • Your delivery address can only be changed as long as your order has not been shipped.
  • To change your delivery address, contact us.

Do you deliver to po boxes, military address or parcel lockers?

Australia Post will deliver to any legitimate address in Australia.
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